Last updated: May 2, 2026
The short version
We collect only the information we need to fulfill your order, run our website, and stay in touch when you ask us to. We don't sell your personal information, and we use trusted third-party services to handle payments, shipping, and analytics on our behalf.
Information we collect
- Contact and order information you provide when you place an order, request a quote, sign up for our newsletter, or contact us — typically your name, email, phone, billing and shipping address, and order details.
- Payment information, which is processed by our payment providers. We do not store full credit card numbers on our servers.
- Browsing data automatically collected when you visit the site, such as your IP address, device type, browser, pages viewed, and referring site. We use cookies and similar technologies for this.
How we use your information
- To process and deliver your orders, including coordination with our delivery and installation teams.
- To respond to your inquiries, schedule appointments, and provide customer service.
- To send you order updates and, if you opt in, marketing emails. You can unsubscribe at any time.
- To improve our website, understand how visitors use it, and prevent fraud.
How we share your information
We share your information only with service providers who help us operate our business — payment processors, shipping carriers, email and analytics providers — and only to the extent they need it to perform their services. We may also disclose information when required by law or to protect our rights.
Your choices
- Marketing emails: you can unsubscribe using the link in any marketing email, or by contacting us.
- Cookies: you can disable cookies in your browser settings, though some site features may not work as expected.
- Access, correction, or deletion: you can ask us to access, correct, or delete the personal information we hold about you. Contact us at the email below.
Children
Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Updates to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Contact
Questions about this policy? Email us at hello@furniturereserve.com.